Allow me to introduce myself,
Hi! I'm Lucia Tringali. I am a technical writer and documentation manager by trade. I specialize in crafting the complex puzzle or web that powers intelligent content. I a cCMS and toolchain guru, a single-source wizard, and an AI training engineer.
How can I help you?
Product Doc Delivery
Deliver smart documents in a variety of modern day outputs that meet your customers at the right time and right way.
Embedded UI Content
Leverage your content by embedding it into your product, through help panels, context sensitive FAQs, error messages, and tooltips - all using smart metadata and tagging.
UX Content and Journey
Transform content to support your customer's journey and the reality of how they use your product. No more 1:1 UI to topic matchups.
AI Agent Training and Engineering
Optimize your time, effort, and ultimately your content through a trained AI agent.

Streamline Single Sourcing
Write your content once and for all. Stop copy and pasting! When you add single sourcing into your pipeline you can push updates to all platforms with 1 click!
1:1 Consulting
Get some real talk, cost effective content strategies to bring your content into the 21st century.

Tools and Competencies





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A Taste of My Magic



